Our ownership has been consistently investing in our property adding significant value to our offerings for our guests. Hello Travel56644462932, I'm sorry our property and your experience fell short for you this stay. He knew the area well and gave us a few ski / terrain tips. The gentleman from Topnotch who drove us on both days was very kind and informative. The service at the property as quite good - our friends who we traveled with found out that the hotel offered complimentary transpo to the ski mountain. The blankets, sheets, bed and towels were probably the main reason I'm writing this review - all were well below average. It hadn't been updated much in 15+ years. The townhouse we stayed in was not particularly nice - it was more like a poorly maintained rental unit than a high end spa property. is only accessible if you've had a massage (otherwise there's an additional charge). Good massage but the facilities aren't particularly attractive. The restaurant at the hotel is better than average, deserving of 4 stars. Nevertheless, the facility is fairly well run and tries hard to accommodate all guest populations, which is not entirely feasible. However, it was packed with young children - and felt more like a water amusement park than a relaxed spa. The hotel property has an above average spa. We stayed in a 3 bedroom unit at Topnotch in January of 2015.
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